Everything in one place
Everything your team needs to manage conversations professionally
From a single line to dozens across branches — conversations, customer records, and team performance, organized and under control.
Unified support for Messenger, Instagram DMs & Business Email
Conversation & Team Management
Everything your sales and support teams need to handle conversations collaboratively in one unified workspace.
One Central Inbox for All NumbersConsolidate all your company WhatsApp Business numbers into a single central inbox, with replies automatically sent from the exact dialed line. Zero-Downtime Contact & History ImportSeamlessly connect your existing number with zero downtime, bringing your full contact list and conversation history right with you. Smart Routing & Collision PreventionIntelligent chat assignment with live collision detection to eliminate duplicate replies and streamline team workflow. Multi-Channel Fallback (SMS & Email)Integrated SMS and email fallbacks directly within the conversation thread, ensuring you never miss reaching a customer. Integrated CRM & Case TrackingBuilt-in ticket and case management linked to customer history, orders, and invoices without leaving the chat. Private Internal Notes & MentionsPrivate team notes and @mentions invisible to customers for seamless collaboration and context-rich shift handovers. Branch Permissions & Access ControlGranular role-based permissions by department and branch, with complete control over access levels and connected devices. Precision Deep Message SearchInstant, precision search across all past conversations and media, taking you straight to the exact message in seconds. Meta Template Management & GuardCreate and manage Meta-approved message templates with proactive validation that prevents policy violations and keeps your numbers safe. Advanced Capabilities & Integrations
Exclusive smart tools that provide your business with unmatched flexibility and customer communication power.
Safe Guest Chat SharingExclusive secure guest link enabling external technicians or partners to reply under your official brand without exposing customer numbers. AI Voice Transcription, Translation & Receipt OCRAI-powered voice note transcription, instant language translation, receipt image data extraction for rapid payment matching, and live sentiment scoring. No-Code Automations & Workflow MacrosBuild no-code automation rules: auto-route chats by keywords, apply smart labels, and trigger workflow actions effortlessly. Developer Cloud API & WebhooksConnect your e-commerce or ERP system via robust Cloud API and Webhooks to automate notifications, orders, and receipts. Real-Time Analytics & Team InsightsInteractive analytics dashboard tracking agent response times, resolution volume, and branch-level performance metrics. High-Performance PWA & Multi-LanguageHigh-performance Progressive Web App (PWA) across mobile and desktop with instant push notifications and full multi-language support.
Available today across desktop, tablet, and mobile apps with full real-time synchronization.